communication
Choosing an SEO Professional
Years ago, I worked for a company that had a website that did nothing. No one shopped there, and as far as we could tell (which wasn’t very far, because we didn’t know how to keep track) no one went there. The owners went to a round table discussion on websites for people in our…
Common Web Courtesy
The other day a client of mine asked if I could work with an associate of his. Of course, I was happy to. But the striking thing about this was why the organization he was introducing was eager to leave the web firm they were working with.
Making a Website for a Nonprofit Organization
Last night Jon Schleuss and I presented the new website we built for the local chapter of the American Association of University Women. This excellent organization has been supporting equity for women for more than a century, and we were glad to have the opportunity to create their new site. We showed them which pages…
Does Your Website Need a Team?
Yesterday I was talking with some friends about working teams. The people involved in the conversation were as follows: the director of an airport, a high school music teacher, the director of a nonprofit, and me.
Giving Feedback that Gets Results
This morning I found in my email the very best kind of feedback on an assignment: “It’s perfect!”
Client and Contractor Crossing Swords?
Actually, I never fight with clients. But I do sometimes disagree with them. And sometimes I tell them so.