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  • The Future of Search

    The Future of Search

    The Washington Post is warning that Google’s new AI search will slash website visits by 25%. The New York Times agrees. We’re not sure about that, but we do believe that the trend we’ve already reported on will continue: Google is working to keep people on the search engine results page rather than sending them…

  • Are Digital Ads Optional?

    Are Digital Ads Optional?

    Big companies have always advertised online — “always” here meaning ever since it became an option — but there has been a perception that the internet leveled the playing field, allowing smaller companies to reach consumers through organic search with a much smaller budget than the cost of big ad campaigns. Is that true? Can…

  • Digital Marketing for Medical Tourism

    Digital Marketing for Medical Tourism

    What do Puerto Rico, Spain, Thailand, and Arkansas have in common? Medical tourism. Or rather, the combination of high quality medical care, low costs, and beautiful scenery that makes a place suitable for medical tourism. Medical tourism is the increasingly common practice of choosing a place like Little Rock or San Juan for elective surgery.…

  • Digital Ads for Medical Practices

    Digital Ads for Medical Practices

    Marketing for medical practices can be complex. It can also be different from traditional advertising. Digital ads for medical practices rarely center on low prices and seasonal sales. You can’t expect to create demand for knee replacement surgery with an exciting ad campaign. But digital ads, like Google Ads, are actually perfect for doctors and…

  • Is It a Sign — or Behavioral Targeting?

    Is It a Sign — or Behavioral Targeting?

    One of my students told me a story about his wife. She was thinking about going to cosmetology school, and had been researching online. He got a call from her the next day, because she had been on Facebook and an ad for cosmetology school had popped up. “It’s a sign!” she said. Actually, it…

  • Keywords: It’s Complicated

    Keywords: It’s Complicated

    Once upon a time, the relationship between search engines and keywords was simple. People would type a word into the search box and the search engine would simply show all the pages with that word, probably in chronological order. You can still see this type of simple search engine on most internal site searches. Then…